BM Motors like to go the extra mile for customers in Carshalton and the surrounding areas. In doing this, we retain a large percentage of our clients who return, time and again, to use our specialist garage services which include car repairs, car servicing and MOTs. By listing some of the more frequently asked questions we receive below, we hope to inform you a little further about our business and the services we provide.
How often should car servicing take place?
As a garage which takes manufacturer service intervals seriously, we recommend car servicing annually or every 12,000 miles, whatever comes first. If you do more than 12,000 miles a year, we recommend that Carshalton motorists book in for interim car servicing too. We can carry out all necessary checks and change the oil as well as air and oil filters. Regular car servicing saves you money in the long run in comparison to ongoing car repairs.
Do MOTs have to be pre-booked?
If you’re from the Carshalton area, feel free to pop in and enquire but we would always recommend phoning first for an appointment as we are busy most of the time. We’re open 6 days a week to provide MOTs and a full supporting range of garage services.
What happens if vehicles fail MOTs?
We will list the reasons why a car or van has failed and then ask you if you would like them fixed. This way, the vehicle doesn’t have to leave our garage if you’re situated a couple of miles away in nearby Carshalton. Once the required car repairs have been completed, we can provide a free re-test. All repairs will be undertaken with your approval.
I’ve had a warning light come up on my dashboard. What do I do?
Bring your vehicle to our garage near Carshalton and we will attach our vehicle diagnostic machinery to your ECU to monitor exactly what’s going on. Our state-of-the-art equipment can pinpoint instantly why a light has appeared on your dashboard, and retrieved fault codes give us the opportunity to recommend the right choice of car repairs.
I’ve been quoted what seems an astronomical amount for car repairs. Can you help?
All quotes for car repairs at BM Motors are competitive, transparent and honest. We will try and give you the best price available in the Carshalton area. All of our work, including car servicing as well as car repairs, is guaranteed and our mechanics are fully trained in all aspects of today’s most modern garage services.
Are your mechanics experienced?
You could say that! Between our small team of technicians, we have over 100 years of experience. We have worked on practically every make and model of vehicle, including classic cars, for customers from in and around the nearby Carshalton area.
Are you members of any trade bodies?
We are members of the leading industry watchdog, Trust My Garage, and the RMI (Retail Motor Industry Federation), both of whom endorse our garage and our reliable and honest approach to car servicing, car repairs and MOTs for clients in Carshalton.